FAQ

How can I book?

We have an online booking form. Enter your details and you will receive a payment request from our secure server. Once that has been paid we will send you confirmation.

When is your season?

The first resorts in this region tend to open at the end of November each year. Lower resorts will aim to open around the middle of December. Skiing continues until April in the lower resorts and the last resort to close is usually sometime in June. January and February are mid-winter and generally have the heaviest snow.

Should I ski or snowboard?

Whichever you are most interested in. If you only have a short time skiing can be a better choice for your first experience. Snowboarding is better if you can give it a whole day so that you give yourself the best chance of figuring out the balance.

Can one instructor teach skiing and snowboarding at the same time?

An instructor can only teach one discipline at any one time. The instructor will be demonstrating what she/he is asking you to do so will be wearing the same equipment as the student.

We are different ability levels. Can we be in the same lesson?

People of different ability levels have different needs so one instructor cannot teach them both at the same time. The instructor will normally teach to the lowest level person in a group. You are welcome to stay if you would like a recap of the skills in question. You may be better served getting an instructor that can focus with you on your goals.

Night skiing lessons, however will have students of various skill levels.

Can I split a lesson between different people?

You have the instructor for a certain number of hours. It is perfectly acceptable for the instructor to spend time with different students if you would like to split the lesson up like that. It can a good use of time and the students benefit from focused one-on-one instruction.

Can I have more than four people in a lesson?

We can teach a big group of students if you wish but it is not the best use of resources. Students tend to learn more in smaller groups and the quality of the lesson is far superior.

What should I bring?

The lesson fee covers the instructor. You will need to provide your own equipment and lift pass. Insurance that covers snow sports is also a good idea. Money for lunch or drinks if you require.

Do you rent equipment?

Yes we do. Check out our rental page!

Will you have my size?

Probably. We carry a good range of equipment. Boot sizes up to 31cm are easy to come by. If you are worried about any size issues, let us know in advance and we can help you out.

My ski boots are uncomfortable and difficult to walk in.

Mine too. Unfortunately that is just how they are.

Do I need goggles?

You need some kind of eye protection. The glare off the snow, even on a cloudy day is not good for your eyes. Goggles are good if it is snowing and many people choose to wear them in all conditions. Sunglasses are an option if it is sunny or cloudy. Trying to ski when you can’t see well is no fun. You can buy or rent goggles at most resorts and rental shops, including ours.

Should I wear a helmet?

This is personal preference but generally seen as a good idea.

Which resort should I choose for my lesson?

We can teach anywhere in the region and further afield if required. We are happy to advise on a location if you are unsure. You can see some of our thoughts on the Mountains page.

How can I find you at the resort?

We will arrange a meeting time and place with you in advance. You will be looking for our bright yellow uniforms and should also have a contact name and number for your instructor.

Do you teach in any other language apart from English?

Unfortunately not. We are looking to expand into other languages but it can be difficult to find multilingual instructors who can work in Japan. If you know of any please ask them to get in touch.

Partner Travel Agent

Check out our friends at Hop Step Japan to book local lodging for your stay in Snow Country. Receive 1 additional hour of lessons for free when you book lodging with them and a 4+ hour lesson with us.

Contact Us

International Call
+81 80 2058 2426

Use our international number for WeChat and Whatsapp

Domestic Call
080 2058 2426

Social Media

  

Visit Us

We are located on the second floor of the building next door to 7-11 near Echigo-Yuzawa Station. Drop by to set up lesson reservations or equipment rentals

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